GENERAL TERMS AND CONDITIONS

General Terms and Conditions

Effective date: 11 June 2025
Service Provider (Publisher): Dávid Dorosz, Sole Proprietor
Registered address: 1133 Budapest, Thurzó utca 5/B.
Tax number: 59970101-1-41
E-mail: hello@doroszdavid.hu
Website: https://doroszdavid.hu

1. Introduction

These General Terms and Conditions (“Terms”) govern the legal relationship between theService Provider and users (“User”, “Customer”) of the website operated by the Service Provider. This document is concluded exclusively in electronic form, is not filed, does notqualify as a written contract, and is written in Hungarian/English. No code of conduct is referenced.

If you have any questions regarding the operation of the website, the ordering process, ordelivery, please contact us using the details above.

2. Scope

These Terms apply to all legal relationships arising through the Service Provider’s website doroszdavid.hu and any subdomains (together, the “Website”). The current version of theseTerms is continuously available on the Website.

3. Governing Law and Interpretation

Any matters not regulated herein and the interpretation of these Terms are governed byHungarian law, in particular:

• Act V of 2013 on the Civil Code (“Ptk.”),

• Act CVIII of 2001 on certain issues of electronic commerce services and informationsociety services (“Elker. tv.”),

• Government Decree 45/2014 (II. 26.) on detailed rules for contracts between consumersand businesses.

The mandatory provisions of the applicable laws shall apply to the parties without separatestipulation.

4. Acceptance of the Terms and Use of the Website

By accessing or using the Website—whether or not you register—you acknowledge and accept these Terms as binding. If you do not accept the Terms, you are not entitled to view oruse the Website’s content.

The Service Provider reserves all rights to the Website and its contents. Downloading, electronic storage, processing, or resale of any content or its parts is prohibited without theService Provider’s prior written consent.

5. Purchase and Registration

By purchasing on the Website and/or registering, the User declares that they have read and accept these Terms and the Privacy Policy published on the Website, and consents to theprocessing of personal data as specified therein.

The User must provide their own, accurate data during registration and/or purchase. Contractsconcluded on the basis of false data or data belonging to another person are void. The Service Provider excludes liability for damages arising from use of services under another person’sname or data.

The Service Provider assumes no liability for delays or other issues arising from incorrect orinaccurate data supplied by the User, nor for damages resulting from forgotten passwords orpasswords becoming accessible to unauthorized persons for reasons not attributable to theService Provider.

6. Products, Prices, and Displayed Information

Products and services displayed on the Website can be ordered online. Prices are shown in Hungarian forints (HUF) and include VAT where applicable. Delivery fees (if any) aredisplayed during checkout prior to order submission. No separate packaging fee is chargedunless expressly indicated.

Product pages include the product name, description, and illustrative images. Images maydiffer from the actual product; minor differences shall not constitute grounds for liability.

In case of a promotional price, the Service Provider informs Users of the promotion and itsduration in full.

6.1. Obvious Pricing Errors

If, despite due care, an incorrect price is shown on the Website (e.g., a significantly deviatingprice from the commonly accepted or estimated market price, or an obviously erroneous “0 HUF” or “1 HUF” due to system error), the Service Provider is not obliged to deliver at theincorrect price. The Service Provider may offer to fulfill the order at the correct price; in thatcase, the Customer may decide whether to proceed or withdraw the order.

In the event of a manifest discrepancy between the real and displayed price, no valid contractis formed based on the incorrect price.

7. Order Process

• Users may purchase without registration.

• Select the desired product(s), specify quantity/options, and add to cart.

• You can review and edit your cart at any time (including deleting items).

• Provide the required billing, delivery, and contact details accurately.

• Before submitting the order, review all data and add any notes if needed.

• By clicking “Order” (or equivalent), the User acknowledges that the order entails a payment obligation.

7.1. Order Confirmation

After submitting the order, the User receives an automatic email confirmation. If thisconfirmation is not received within a reasonable period (but no later than 72 hours), the Useris released from the offer and any contractual obligations. The Service Provider excludesliability for failure to receive confirmations due to incorrectly provided email addresses or full mailboxes.

The automatic confirmation does not itself create a contract. The contract is concluded whenthe Service Provider sends a subsequent email summarizing the order details and informingthe User of expected fulfillment.

8. Order Processing, Fulfillment, and Transfer of Risk

Order processing generally occurs on business days; orders submitted outside business hoursare processed on the next working day. The Service Provider confirms the expectedfulfillment time by email. The general fulfillment deadline is within 10 business days fromconfirmation, unless otherwise indicated.

Under a sales contract, the Service Provider transfers ownership of the goods, and the Usermust pay the purchase price and take delivery. If the Service Provider undertakes to deliverthe goods to the User, the risk of loss passes to the User when the goods are received by theUser or a third party designated by the User. If the carrier is engaged by the User (and notrecommended by the Service Provider), risk passes upon handing over to the carrier.

If the Service Provider cannot fulfill due to unavailability of the product specified in thecontract, the Service Provider shall promptly inform the User and immediately refund anyamounts paid.

9. Right of Withdrawal (Consumers)

Pursuant to Directive 2011/83/EU and Government Decree 45/2014 (II. 26.), a Consumer (asdefined by law) may withdraw from a distance contract without giving reasons within 14 daysfrom receipt of the product, and return the product. In the absence of prior information on theright of withdrawal, the Consumer may exercise the right for up to one year. If information is provided within 12 months after the original 14-day period, the period expires 14 days fromthe date the information is provided.

The Consumer bears the direct cost of returning the product, unless the business has agreed tobear it. No other costs are charged to the Consumer in connection with exercising the right of withdrawal (besides return shipping). The Consumer may also exercise the right of withdrawal between the date of contract conclusion and the date of product receipt.

9.1. Exceptions to Withdrawal

The right of withdrawal does not apply to (non-exhaustive list, per applicable law):

• non-prefabricated goods made on the Consumer’s instructions or clearly personalized;

• sealed goods which are not suitable for return for health protection or hygiene reasonsand were unsealed after delivery;

• goods which, by their nature, are inseparably mixed with other items after delivery;

• perishable goods or goods with a short expiry period;

• sealed audio/video recordings or computer software unsealed after delivery;

• newspapers, periodicals, or magazines (except subscription contracts);

• accommodation (other than for residential purpose), transport of goods, car rental, catering, or services related to leisure activities if the contract provides for a specificdate or period of performance;

• digital content supplied on a non-tangible medium where performance has begun withthe Consumer’s express prior consent and acknowledgment of the loss of the right of withdrawal.

A mere color deviation due to display differences does not establish a withdrawal right orquality complaint for customized/handmade items; minor shape or color variations inherent tohandmade production are accepted by the Consumer.

9.2. Exercising Withdrawal

• Notify the Service Provider of your withdrawal intention via any of the contact detailsabove (preferably in writing; a model form may be used).

• Send the withdrawal notice within 14 days from receipt.

• Return the product without undue delay, and in any event no later than 14 days fromnotifying withdrawal. The deadline is met if the goods are sent before the 14 daysexpire.

• The Service Provider refunds all payments received, including standard delivery costs, without undue delay and no later than 14 days from receipt of the withdrawal notice, using the same payment method (unless the Consumer agrees otherwise and bears no additional costs). The Service Provider may withhold the refund until it has receivedthe goods back or the Consumer has supplied evidence of having sent back the goods, whichever is earlier.

• The Consumer is liable for any diminished value of the goods resulting from handlingother than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal is available only to Users qualifying as Consumers under the Civil Code; businesses are not entitled to this right.

10. Warranty and Guarantee

10.1. Defective Performance (Conformity)

A party performs defectively if, at the time of performance, the service does not meet thequality requirements set out in the contract or by law. No defective performance occurs if theentitled party knew of the defect at the time of contracting or should have known of it.

For handmade or individually produced items, minor variations (e.g., color, shape) areinherent and accepted by the Consumer.

10.2. Statutory Warranty (Kellékszavatosság)

If the Service Provider performs defectively, the User may enforce statutory warranty claimsunder the Civil Code, choosing among:

• repair or replacement (unless impossible or disproportionate in cost compared to otherremedies);

• proportionate reduction of the price;

• repair at the Service Provider’s expense by the User or a third party; or

• rescission (as a last resort).

The User must notify the defect without delay after discovery, but no later than two monthsfrom discovery. Statutory warranty claims expire two years from performance. Within sixmonths of performance, the burden of proof lies with the Service Provider; thereafter, theUser must prove that the defect existed at the time of performance.

10.3. Product Warranty (Termékszavatosság)

In the case of a defect of a movable good, the User may, at their choice, assert statutorywarranty or product warranty. Under product warranty, only repair or replacement may be requested, enforceable against the manufacturer or distributor within two years from placingthe product on the market. The manufacturer/distributor is relieved if it proves one of thestatutory grounds (e.g., not in the course of business, defect not recognizable at the time, defect due to mandatory regulation). The same defect cannot be pursued simultaneously underboth statutory and product warranty.

10.4. Mandatory Guarantee (Jótállás)

For specific durable consumer goods, the Service Provider is subject to a mandatory one-year guarantee under Government Decree 151/2003 (IX. 22.), provided the User is a Consumer. The Consumer may request repair or replacement (unless impossible ordisproportionate), price reduction, repair at the Service Provider’s expense, or rescission ifother remedies fail. No rescission for insignificant defects. Repairs/replacements must be carried out within a reasonable period with due regard to the Consumer’s interests. The guarantee does not cover natural wear and tear or damage arising after transfer of risk due toimproper or excessive use.

10.5. Procedure for Warranty/Guarantee Claims

• The Consumer must prove the conclusion of the contract (invoice/receipt).

• The Service Provider records a report of the warranty/guarantee claim, provides a copyto the Consumer without delay, and keeps the report for three years for inspection byauthorities.

• The Service Provider bears the costs related to fulfilling statutory warranty obligations(Ptk. 6:166).

• If the Service Provider cannot state immediately whether the claim is enforceable, it willnotify the Consumer of its position (including reasons for rejection and the option of turning to a conciliation body) within five business days.

• The Service Provider seeks to complete repair or replacement within 15 days.

11. Mixed Provisions

• The Service Provider may use intermediaries (subcontractors) to fulfill obligations and is fully liable for their unlawful acts as if they were its own.

• If any part of these Terms becomes invalid, illegal, or unenforceable, the remaining partsremain in full force and effect.

• Failure by the Service Provider to exercise any right under these Terms shall not be deemed a waiver. A waiver is valid only if made expressly in writing. Failure to insiston strict performance once does not constitute a waiver of the right to require strictperformance in the future.

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